Services

Full-service owners corporation management

Six core services, one accountable manager. Every engagement is governed by a plain-English contract under the Owners Corporations Act 2006 (Vic).

Financial management

Your OC's money handled with the discipline of a trust account and the clarity of a bank statement.

  • Annual budgets prepared with the committee, not for it
  • Levy notices issued and receipted, with direct debit and BPAY
  • Arrears management with a firm, fair escalation path
  • Audited trust accounting and quarterly financial reports
  • Maintenance fund forecasting for long-term works

Maintenance & repairs

Common property kept in shape by trades we've vetted and priced against each other — not whoever answered first.

  • Online maintenance requests with live status tracking
  • Competitive quotes for works above agreed thresholds
  • Preventative maintenance schedules for plant and equipment
  • Project management for major works and remediation
  • 24/7 emergency dispatch for urgent make-safe works

Meetings & governance

Meetings that start on time, follow an agenda and produce decisions your OC can rely on.

  • AGMs and special general meetings convened and chaired
  • Hybrid attendance — in person, online or by ballot
  • Compliant notices, proxies and voting procedures
  • Minutes circulated within five business days
  • Committee support and training between meetings

Insurance & compliance

The unglamorous obligations that protect your biggest asset, tracked so nothing lapses.

  • Building and public liability insurance placement and renewal
  • Insurance valuations on the required cycle
  • Claims lodged and chased through to settlement
  • Essential safety measures and annual reporting
  • OC certificates issued promptly for sales and settlements
  • Maintenance plans prepared and kept current

Developer services

For developers and builders: an owners corporation set up properly is a selling point, not an afterthought.

  • Pre-registration budgets and levy schedules for off-the-plan sales
  • Rules, asset registers and building manuals from handover
  • Insurance placed from registration day
  • Inaugural meeting convened and first committee established
  • Defect identification and builder liaison in the statutory window

Disputes & advice

Most disputes settle with a well-worded letter and a fair process. For the rest, we know the way to VCAT.

  • Internal dispute resolution under the OC's grievance procedure
  • Breach notices for rule violations, issued correctly
  • Mediation support through Consumer Affairs Victoria
  • VCAT applications prepared and attended
  • Practical advice before positions harden

Emergencies handled around the clock

Burst pipe, lift entrapment, storm damage — buildings under our management receive a dedicated 24/7 emergency number, and on-call trades are dispatched immediately at any hour.

Fees

One fee. A published schedule. Nothing hidden.

Strata fee structures are famously opaque. Ours isn't: you pay one fixed annual management fee, agreed before you sign, and a published schedule covers anything genuinely outside scope.

  • No commissions on maintenanceTrades are selected on quality and price. We never take a cut of a contractor's invoice.
  • Insurance arrangements disclosed in fullAny broker commission is declared in writing to your committee, every renewal.
  • No lock-in beyond the ActStandard three-year terms with fair exit provisions. We'd rather keep you with service than with a contract.

Get a fixed-fee proposal for your building

Tell us your address and lot count and we'll come back within two business days with a written, fixed-fee proposal.

Request a proposal